Small Business, Big voice

One of the best things about being a small business is that you have the ability to test new ideas. So much of starting a smaller business is about trial and error. Finding out what works for you, and what draws in the customer you are looking for. One such area is with online video. Video has the ability to help you connect and engage your customers, in a way that text-based websites just cannot do.

As with most small businesses cost can be an issue. Most companies do not have the budgets that the big guys do. But you know what? Adding video to your company is a very cost effective way to grow your business, in fact you really can’t afford NOT to add video! Here are a few ways that video can help you get heard in the industry:

1. CONNECT WITH YOUR CUSTOMER

The great thing about being a small business is the ability to have a personal connection with your consumer. Video enables you to engage your customers on a personal level. For example say you own auto body shop. With video you could have a live record video chat between the mechanics, and the customers. The mechanic could go through the areas that needed attention, and show you the process, through a range of tutorials. Another effective way that the auto body shop could add value to their services is by offering helpful tips on their website, on vehicle maintenance, between visits.

2. VISIBILITY

Video increases your visibility on-line. Universal searches within Google, have proven that 1 in every 4 of the top searches are video. This statistic shows that if someone does a search, all content by video will come up first giving it maximum visibility. Those videos are more likely to get clicked on, than any text based information n the same subject. Linking onto a website with video, will increase the traffic to the site, and also create “sticky” websites. (Video based websites hold people’s attention longer, and keeps them from clicking to another site, causing them to get “stuck” on them)

3. PRODUCTIVITY

Live video conferencing, and collaborating with remote employees or customers can be invaluable. Having a small business sometimes inhibits you from travelling to and from your suppliers, and or colleagues freely. Video allows you to readily converse with your team effectively. This is a great tool, if you want to have a conference call, and need to trouble shoot an issue. Often emails and text can be ineffective in translating the key messages.

4. ACCESSIBILITY

On of the greatest things about video, and how it can be a benefit to small businesses is its availability. Internet video can be viewed anywhere, and everywhere. On your iPhone, blackberry, iPad, laptop. Anywhere that has a network connection.

5. EMPLOYEE FOCUS

What better way to show your team, than have a short video bio created for each member! This personal touch can really set you apart from your competition. People want to trust in their businesses. Having your employee’s showcased on your website, shows them a) That the company values its team, and believes in them, and b) It shows the customer who they will be working with, and helps them feel connected, right away. This makes for a lasting and loyal relationship!

Video is 53x more likely to appear in the 1st page of search engine results, than text related pages with the same topics. On-line video lives forever, it is an effective, affordable way to get your business noticed!

Elle Boutilier

Top 10 Scripting Tips

Most people know why they’re getting a video made, but many people freeze up because they don’t know what to say with their video.

Here are 10 tips on scripting your video.

1. Start with a paragraph that says who you are, and explains why you’re making your video: “My name is John Kingman. I’m a producer and studio manager for videoBIO. I believe script writing can be demystified, but it takes a top ten list to do it.”

2. Keep your script short: You’ll be tempted to include everything you can think of relating to your video topic, but what you really want to do is make it short and sweet. Write your script once, and then go through and mercilessly cut things out.

3. Write the way you talk: People often make the mistake of writing their script very formally, as if it were a presentation document. Then they start reading from it and stumbling around the words. It’s your voice, so use it when you write. Read what you write out loud to see how it actually sounds coming out.

4. Make broad points, but use detail to back them up: for example, if you’re talking about your past job experience you don’t want to give a chronologic synopsis of your entire life. Hit the big points, and go in for smaller details only when it really helps back up your broader point.

5. Imagine your audience: You’re going to be talking to a camera, but you need to picture who the people watching the final video are, and how they’d like to be talked to. You know your business well enough to figure out who your target audience is. Make sure you’re writing your script for them.

6. Spice it up: You’re not writing a text book here, so make sure to use some imagery and colorful language. You want to engage your audience with information, and to do that you need to make the information delivery interesting.

7. Include an appropriate quote, if possible. A great quote is always a nice way to drive a point home in language better written than we can pull off. Quotes also tell your audience the type of people you admire and look up to. But make sure that you’re quote fits the theme and mood of your script. As Gini Graham Scott said “… you can't fit a square peg in a round hole.”

8. Back up statements you make with statistics and facts: There’s nothing worse than making broad statements with no proof, especially when you’re trying to convince your audience to do business with you. Usually the easiest way to make a statement is through the statement of the statistic in the first place. The audience can piece together the rest.

9. Add a little humor: Adding a joke, or just being a little playful, let’s your audience know that you’re approachable. Certainly there are situations where that’s inappropriate (I’m looking at you, doctors) but for the most part it’s a good rule.

10. Your conclusion should summarize your beginning, and the points you made after: Whatever your opening statement was, this is the point where you justify it. “Script writing is hard, but it really doesn’t have to be. With a few simple tips, say 10 of them, you can be writing effective and compelling scripts in no time."

~ John Kingman